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  #1  
Old 10-26-2015, 12:11 PM
Grampybox Grampybox is offline
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Angry Clips and Fasteners dot com

This company also sells on Ebay as pageauto1.
They advertise one color of trim parts, then send the wrong color. When you say anything, they 1st want pictures, become argumentative, and refuse to admit their mistake, then they'll want you to send the item back on your dime, PLUS a 15% restocking fee!

These people WILL rip you off!

Stay away from Clips & Fasteners Dot Com!!
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  #2  
Old 10-26-2015, 12:14 PM
Ordinary Biker Ordinary Biker is offline
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Default Re: Clips and Fasteners dot com

I used them directly from their website, and had no issues. But then all I was buys was clips and fastners...
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  #3  
Old 10-26-2015, 12:23 PM
vista4.0 vista4.0 is offline
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Default Re: Clips and Fasteners dot com

most places will charge a restocking fee. Can you explain the situation?
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  #4  
Old 10-26-2015, 12:35 PM
Grampybox Grampybox is offline
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Default Re: Clips and Fasteners dot com

Quote:
Originally Posted by Ordinary Biker View Post
But then all I was buys was clips and fastners...
What? you figured I ordered light bulbs?
I ordered Gray Christmas tree clips just as they described GRAY *keyword* Even in their description. GRAY.
They sent Dk. Graphite, said those were GRAY. Dk. Graphite is not GRAY. They even said those pieces were GRAY, and argued the fact that they were, when they are not.
The main issue is they basically said "F**CK YOU!< YOU GOT WHAT YOU"RE GOING TO GET, IF you want to return them fine, but it'll cost ya."

The broken clip is on the left NOTE The Color. It is GRAY The clip on the right is what they sent. They Did Not specify Dark anything, Just GRAY as the piece on the left. Then got indignant when called out on it.

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  #5  
Old 10-26-2015, 12:44 PM
Logan03CO Logan03CO is offline
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Default Re: Clips and Fasteners dot com

While I understand the frustration...I could see both 'generally' being considered gray by someone that isn't familiar with Ford color names (Clips & Fasteners).

Technically I don't believe Ford ever offered a basic 'gray' is an official interior color option either.

Isn't it something like 'medium graphite' (lighter one) & 'dark graphite' (darker one)?

One could technically say 'medium graphite' isn't gray just like you've said 'dark graphite' isn't gray. Shades are a crappy deal!!


All those technicalities aside - it sucks they wouldn't work with you on just swapping the item and being done with it all though.
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Last edited by Logan03CO; 10-26-2015 at 12:48 PM.
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  #6  
Old 10-26-2015, 12:47 PM
vista4.0 vista4.0 is offline
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Default Re: Clips and Fasteners dot com

I see.

I have looked in their catalog and for what you described in your other thread. I only see a listing for Dark Grey and Nylon Blue in the size that you purchased.

The way I see it you have 2 options. Try and work with the seller and explain. If you or them doesnt have the patience for that I would file a buyer protection claim with Ebay.(I think i saw that you purchased from ebay.)

Quote:
Originally Posted by Logan03CO View Post

Isn't it something like 'medium graphite' (lighter one) & 'dark graphite' (darker one)?

.
Bingo. For the 98 model year it was medium graphite
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  #7  
Old 10-26-2015, 12:51 PM
Ordinary Biker Ordinary Biker is offline
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Default Re: Clips and Fasteners dot com

Quote:
Originally Posted by Grampybox View Post
What? you figured I ordered light bulbs?
Guess when you said 'interior trim parts' I thought, I don't know, maybe you were ordering interior trim parts. Stupid of me really, I see now...
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  #8  
Old 10-26-2015, 01:11 PM
Grampybox Grampybox is offline
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Default Re: Clips and Fasteners dot com

Quote:
Originally Posted by Ordinary Biker View Post
Guess when you said 'interior trim parts' I thought, I don't know, maybe you were ordering interior trim parts. Stupid of me really, I see now...
Sometimes my computer messes with my eyes as well. I guess I should have specified "Interior trim clips" My bad.
Quote:
Originally Posted by vista4.0 View Post
The way I see it you have 2 options. Try and work with the seller and explain. If you or them doesnt have the patience for that I would file a buyer protection claim with Ebay.(I think i saw that you purchased from ebay.)
Went through all that. Ebay sided in my favor, but wants me to print out a shipping label, or make my own. First, I don't have a printer readily available. And, I don't feel I should pay the shipping back to them. they Fkd up not me. Also I refuse the idea of a 15% restocking fee on their mistake.
Since I figured I was stuck with them, I just got come gray paint and a teenie tiny roller.



Quote:
Originally Posted by vista4.0 View Post
Bingo. For the 98 model year it was medium graphite
Good Info to know. Thanks
Gonna check the window sticker, and see if it is specified on there.
(yeah I have it, and it's posted on here somewhere LOL)

----------

Yep it says Med Graphite Cloth for the interior.
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Sony head unit, Expo OHC, Uniden CB, 16" Wheels from a 2002 Expo Sport Trac/255-0R16 tires
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  #9  
Old 10-26-2015, 01:13 PM
vista4.0 vista4.0 is offline
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Default Re: Clips and Fasteners dot com

so another thing to think about. If you filed a protection claim due to product not being as described the shipping is on the sellers dime.
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  #10  
Old 10-26-2015, 01:19 PM
Grampybox Grampybox is offline
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Default Re: Clips and Fasteners dot com

Quote:
Originally Posted by vista4.0 View Post
so another thing to think about. If you filed a protection claim due to product not being as described the shipping is on the sellers dime.
Ebay didn't mention that, but it still doesn't produce a printer for their label. I have one at home, but no internet there. The last time I tried saving something for print out later, It got lost. so As before, I guess I'm stuck with them.
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Sony head unit, Expo OHC, Uniden CB, 16" Wheels from a 2002 Expo Sport Trac/255-0R16 tires
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  #11  
Old 10-26-2015, 01:27 PM
camodown camodown is offline
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Default

Quote:
Originally Posted by Grampybox View Post
What? you figured I ordered light bulbs? I ordered Gray Christmas tree clips just as they described GRAY *keyword* Even in their description. GRAY. They sent Dk. Graphite, said those were GRAY. Dk. Graphite is not GRAY. They even said those pieces were GRAY, and argued the fact that they were, when they are not. The main issue is they basically said "F**CK YOU!< YOU GOT WHAT YOU"RE GOING TO GET, IF you want to return them fine, but it'll cost ya." The broken clip is on the left NOTE The Color. It is GRAY The clip on the right is what they sent. They Did Not specify Dark anything, Just GRAY as the piece on the left. Then got indignant when called out on it.
Maybe it's grey instead of gray



image-1495261406.jpg
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  #12  
Old 10-28-2015, 10:53 AM
Grampybox Grampybox is offline
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Default Re: Clips and Fasteners dot com

Quote:
Originally Posted by camodown View Post
Maybe it's grey instead of gray
LOL
It's neither Gray, nor Grey.
It turns out to be medium graphite.
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