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  #1  
Old 04-08-2010, 10:49 AM
Dcrymes99ranger Dcrymes99ranger is offline
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Default I have a virus I need help.

I need some help guys. I'v ran across a virus on my labtop and I can only get on when I sign on with safe mode. What do I need to do to fix this problem?
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  #2  
Old 04-08-2010, 11:17 AM
RangerJustin RangerJustin is offline
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Default Re: I have a virus I need help.

what virus software are you using?
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  #3  
Old 04-08-2010, 11:19 AM
Tom Tom is offline
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Default Re: I have a virus I need help.

Details would help...

Step 1: Run this program http://www.malwarebytes.org/mbam.php

Report back on what happens when using that tool.
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  #4  
Old 04-08-2010, 11:24 AM
RangerLuc RangerLuc is offline
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Default Re: I have a virus I need help.

step 1. quick lookin at porn!!! haha jk
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Old 04-08-2010, 11:37 AM
DHEM DHEM is offline
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Default Re: I have a virus I need help.

well my computer's anti-virus works in safe mode, if your doesn't, well you need to have best buy take all your money to remove the virus, then tell you everything is bad on your computer or take it to some computer repair shop.
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  #6  
Old 04-08-2010, 11:44 AM
prestidigitizer prestidigitizer is offline
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Default Re: I have a virus I need help.

Well, every situation's different, but I commonly start by trying to log into 'safe mode with networking', download and install the latest version of Malwarebytes, and use it to scan and clean the system.

If that doesn't work because I can't get on the Internet from the infected system, I'll use another system to download the software and burn it to a CD and take that to the infected PC to do the install. You could use a USB stick I suppose, but make sure it's an empty one and reformat it after the system is clean (and I'm not even sure that's a guarantee.)

If that doesn't work because I can't even install the software on the infected system, I'll pull the hard drive from the infected system and use a USB hard drive adapter to connect it to another system and scan it from there. WARNING: It's important not to allow the host PC to Autorun anything on the infected drive, or to open any files from the infected hard drive when doing this. You could spread the infection to the uninfected host PC. If you're not confident that you can prevent this, don't try it - find someone to help.

Finally, if using one of these methods succeeds scanning the drive, but doesn't find or remove the infection, switching to another antivirus/malware software package might help. I use Symantec Antivirus Corporate, but only because I have a licensed copy - there are plenty of other products out there, but I haven't needed to use them lately. Might try the free version of AVG

Beyond these techniques it gets trickier, with things like editing the registry, repairing windows, and sometimes complete reloads. That's when good backups come in handy. Good luck!
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  #7  
Old 04-08-2010, 11:46 AM
prestidigitizer prestidigitizer is offline
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Default Re: I have a virus I need help.

Quote:
Originally Posted by Tom View Post
Details would help...

Step 1: Run this program http://www.malwarebytes.org/mbam.php
Hah - great minds think alike!
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  #8  
Old 04-08-2010, 01:51 PM
STL STL is offline
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Default Re: I have a virus I need help.

Malwarebytes.org is the best free one out there.
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  #9  
Old 04-08-2010, 09:17 PM
Dcrymes99ranger Dcrymes99ranger is offline
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Default Re: I have a virus I need help.

Quote:
Originally Posted by RangerJustin View Post
what virus software are you using?
I have AVG and Malwarebytes

Quote:
Originally Posted by Tom View Post
Details would help...

Step 1: Run this program http://www.malwarebytes.org/mbam.php

Report back on what happens when using that tool.
Sorry I'm just now responding. I have been at class since 6pm till 10:00pm. I'm running the program now. And also will this clean the problem?

Quote:
Originally Posted by RangerLuc View Post
step 1. quick lookin at porn!!! haha jk
Easier said than done son. J/k
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  #10  
Old 04-08-2010, 10:00 PM
Tom Tom is offline
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Default Re: I have a virus I need help.

Quote:
Originally Posted by Dcrymes99ranger View Post
Sorry I'm just now responding. I have been at class since 6pm till 10:00pm. I'm running the program now. And also will this clean the problem?
You still haven't said what the problem is so it's hard to say, all virus are not created equally. Malwarebytes is by far one of the best malware removal tools, so hopefully it will fix it.
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  #11  
Old 04-09-2010, 03:10 AM
XLT08 XLT08 is offline
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Default Re: I have a virus I need help.

I'm surprised nobody said "NOOB BUY A MAC WE DONT GET VIRUSES LOL"
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  #12  
Old 04-09-2010, 05:14 AM
sgtsandman sgtsandman is offline
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Default Re: I have a virus I need help.

After you get the problem fixed, get a full anti-virus suite from McAfee or Symantec, yes the yearly subscription sucks but I haven't had a virus infect my computer yet (knock on wood).

Like stated above, good back ups are key too. Not only for if you do get hit with a virus (because nothing is 100% safe) but also if you have a hardware crash.

Set the anti-virus suite to scan your computer weekly and do a back up of anything you don't want to lose at least monthly.

Porn sites are the biggest sources of viruses with email attatchments or links being the second. Good luck!
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  #13  
Old 04-09-2010, 05:42 AM
AlphaRanger AlphaRanger is offline
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Default Re: I have a virus I need help.

Avast has a free antivirus program that has been great for me it also has a boot scan that has saved my Computer once which runs before windows boots, (Avast.com)

Good luck with the virus.
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  #14  
Old 04-09-2010, 08:33 AM
Dcrymes99ranger Dcrymes99ranger is offline
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Default Re: I have a virus I need help.

Quote:
Originally Posted by Tom View Post
You still haven't said what the problem is so it's hard to say, all virus are not created equally. Malwarebytes is by far one of the best malware removal tools, so hopefully it will fix it.
My lab top won't let me log on to windows vista unless I'm in safe mode. If I try to log in on normal it's just a blank screen. It wont take me to my password screen to sign on windows vista. Thats my problem.
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  #15  
Old 04-09-2010, 08:50 AM
smakes smakes is offline
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Default Re: I have a virus I need help.

Quote:
Originally Posted by XLT08 View Post
I'm surprised nobody said "NOOB BUY A MAC WE DONT GET VIRUSES LOL"
because its not true. theyre as susceptible to viruses as windows machines are, nobody just wanted to bother messing around with shitty programming lol.

daniel if all else fails, just wipe the whole thing and reinstall windows, some viruses trash your system to the point that its required.
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