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Old 09-10-2010, 04:58 PM
SharkRider SharkRider is offline
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Join Date: Jun 2010
Posts: 4
Default Performance Accessories service experience?

I am wondering if anyone has had experience with Performance Accessories' technical support/customer service?

I ask because I recently got a PA body lift, and just as I am reaching the end of the lift project, I realized that the steering extension is the wrong one!

I emailed a number of times about this, but I only got one response, as of this writing. I called, left a voicemail, and never heard back. All I am asking for is to swap out the part for the correct one. Simple, I think.

If others have gotten great service from them, then I will dismiss this as an isolated incident (though quite lengthy and inconvenient!). At the same time, if this has been an ongoing issue, then I may have to escalate this matter.

Thanks for any insight.
SoCal '90 Ford Ranger XLT Supercab in NorCal, 2.9L, with cheap camo green paint, Smittybilt tubular front bumper, rear Mustang disc brakes, BII rear sway...
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