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  #1  
Old 05-18-2011, 01:51 PM
Clinton Clinton is offline
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Default I lost it in Sears auto today

As I drove my Ranger to work, the front end was shaking a bit so I stopped at the Sears auto near my job to have the front tires re-balanced. I was real early for work so I figured I had time and the guy at the register said we can do it in a half hour. The manager says, the tires are too big and they cant balance them. They didnt realize they balanced the very same truck with 33's last year, then they say ok.

As I watch the kid pull my truck into the bay, he takes about 15 minutes to figure out what he is doing with the lift and where to put it. After he lifts it, tires come off...cool right? WRONG! 30 minutes go buy he is still messing around with my tires on the floor. So I figure center caps, I go in the shop and he says center caps wont come off. I look at the center caps and there are dents all over!!!

I tried to keep calm, I grabbed my tires their rubber mallet and wd40 and take the center caps off. I turned around to drop the tire and I see how they lifted my truck


After seeing that, I red lined started yelling at the kid, got the manager and told them both they should know better than lifting a truck that way and said some other things as well. I also told them they had to do an alignment because of they way it was lifted and if the bars are even slightly bent they will be paying for all new parts they break.

Then I get thrown out of the shop and the manager says " So what do you want from us"? Ever have one of those moments you get so pissed, ya kinda black out and dont remember what you say or do? Yeah, I experienced that when the guy told me that the truck cant be aligned because all the ball joints are bad. I told him to align it anyway and I will have someone else look at the ball joints because they dont know their heads from their asses at this point.

Get thrown out again. 10 minutes go by the manager says you're almost done and ready to go. Well, they still never balanced the damn wheels because after I said something about how they lifted the truck, they threw the wheels on and moved it to the alignment rack. The manager says with a big attitude " Sir the wheels were already balanced". I leave it at that.

Then I see 2 guys rolling my tires over to the balance machine and balance my tires....So Yeah the manager is an ass. I go to pay, they only charge me for the balancing, and the cashier tells me they didnt adjust anything for the alignment, then the manager says yes it was adjusted so who the hell knows what was done?!

I left took it to a buddies shop so he could look at the ball joints, confirmed 2 uppers are bad, not all 4 but I will replace them anyway.

So needless to say, after over 2 hours of waiting and making me an hour late for work, and crushing my 2 center caps I can say Sears sucks and have no idea what they are doing and I am hitting their feedback website every day with this story!!
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  #2  
Old 05-18-2011, 01:54 PM
2004xlmiller 2004xlmiller is offline
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Default Re: I lost it in Sears auto today

yea thats bullshit. total bs
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  #3  
Old 05-18-2011, 01:54 PM
Rango88 Rango88 is offline
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Default Re: I lost it in Sears auto today

Quote:
Originally Posted by Clinton View Post
As I drove my Ranger to work, the front end was shaking a bit so I stopped at the Sears auto near my job to have the front tires re-balanced. I was real early for work so I figured I had time and the guy at the register said we can do it in a half hour. The manager says, the tires are too big and they cant balance them. They didnt realize they balanced the very same truck with 33's last year, then they say ok.

As I watch the kid pull my truck into the bay, he takes about 15 minutes to figure out what he is doing with the lift and where to put it. After he lifts it, tires come off...cool right? WRONG! 30 minutes go buy he is still messing around with my tires on the floor. So I figure center caps, I go in the shop and he says center caps wont come off. I look at the center caps and there are dents all over!!!

I tried to keep calm, I grabbed my tires their rubber mallet and wd40 and take the center caps off. I turned around to drop the tire and I see how they lifted my truck


After seeing that, I red lined started yelling at the kid, got the manager and told them both they should know better than lifting a truck that way and said some other things as well. I also told them they had to do an alignment because of they way it was lifted and if the bars are even slightly bent they will be paying for all new parts they break.

Then I get thrown out of the shop and the manager says " So what do you want from us"? Ever have one of those moments you get so pissed, ya kinda black out and dont remember what you say or do? Yeah, I experienced that when the guy told me that the truck cant be aligned because all the ball joints are bad. I told him to align it anyway and I will have someone else look at the ball joints because they dont know their heads from their asses at this point.

Get thrown out again. 10 minutes go by the manager says you're almost done and ready to go. Well, they still never balanced the damn wheels because after I said something about how they lifted the truck, they threw the wheels on and moved it to the alignment rack. The manager says with a big attitude " Sir the wheels were already balanced". I leave it at that.

Then I see 2 guys rolling my tires over to the balance machine and balance my tires....So Yeah the manager is an ass. I go to pay, they only charge me for the balancing, and the cashier tells me they didnt adjust anything for the alignment, then the manager says yes it was adjusted so who the hell knows what was done?!

I left took it to a buddies shop so he could look at the ball joints, confirmed 2 uppers are bad, not all 4 but I will replace them anyway.

So needless to say, after over 2 hours of waiting and making me an hour late for work, and crushing my 2 center caps I can say Sears sucks and have no idea what they are doing and I am hitting their feedback website every day with this story!!
Tha sucks clinton but I would never bring my truck to place that proudly sells lawn mowers made out of plastic for $1,000 bucks, Its seems since Tim Allen Kept plugging sears in Home improvement, Sears read a book on how to insert their own head into their asses. I'd be pissed too!
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  #4  
Old 05-18-2011, 02:02 PM
Clinton Clinton is offline
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Default Re: I lost it in Sears auto today

Yes....I learned the hard way. So here is a big FUCK YOU to Sears auto
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  #5  
Old 05-18-2011, 02:03 PM
Rango88 Rango88 is offline
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Default Re: I lost it in Sears auto today

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Originally Posted by Clinton View Post
Yes....I learned the hard way. So here is a big FUCK YOU to Sears auto
LOL the F*** Y** isnt big enough dude, is there a font 72 on this thing? Lol
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  #6  
Old 05-18-2011, 02:04 PM
Fightinirish157 Fightinirish157 is offline
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Default Re: I lost it in Sears auto today

FUCK YOU Sears!

And Clinton sorry you had to deal with that.
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  #7  
Old 05-18-2011, 02:05 PM
Rango88 Rango88 is offline
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Default Re: I lost it in Sears auto today

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Originally Posted by Fightinirish157 View Post
FUCK YOU Sears!

And Clinton sorry you had to deal with that.
There ya go, now I am happy.
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  #8  
Old 05-18-2011, 02:06 PM
2004xlmiller 2004xlmiller is offline
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Default Re: I lost it in Sears auto today

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Originally Posted by Fightinirish157 View Post
FUCK YOU Sears!

And Clinton sorry you had to deal with that.
^^like hahahha
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  #9  
Old 05-18-2011, 02:10 PM
Clinton Clinton is offline
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Default Re: I lost it in Sears auto today

Lol, thanks, I'm fine. I am just so pissed about how incompetant they were. Just clueless
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  #10  
Old 05-18-2011, 02:12 PM
Rango88 Rango88 is offline
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Default Re: I lost it in Sears auto today

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Originally Posted by Clinton View Post
Lol, thanks, I'm fine. I am just so pissed about how incompetant they were. Just clueless
Hell the automotive training probably consists of disassemblnig a Mr potato Head.

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  #11  
Old 05-18-2011, 02:13 PM
Clinton Clinton is offline
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Default Re: I lost it in Sears auto today

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Originally Posted by Crowd88 View Post
Hell the automotive training probably consists of disassemblnig a Mr potato Head.

Yeah, I think so. Or they just pulled a bunch of them from local "SLOW" school
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  #12  
Old 05-18-2011, 02:15 PM
Ranger_EDGE Ranger_EDGE is offline
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Default Re: I lost it in Sears auto today

sears is a rip off for everything. tires are a "BIG" joke there. Bfg's were 999.00 for bfg AT's 31's and Cost Co. want's $780.00 INSTALLED!!! there mechanics are not really mechanics as shown in the pic above. You yelling at them was a good thing. What ever school the kid went to should be ashamed of them selfs. Lift a truck from the t-bars. REALLY??!! i would of fucking decked the mother fucker who did that to my truck. This is why i do my tire rotation and everything i can on my own. If i have to mount and balance them i'm there watching if they like it or not. If not i'm leaving and ill taking it somewhere else. Good job clinton in ripping them a new one.
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-2000 ford SVT f150 lightning -SOLD Lifted 2001 Ford Ranger EDGE, April's 2012 TOTM
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  #13  
Old 05-18-2011, 02:15 PM
Rango88 Rango88 is offline
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Default Re: I lost it in Sears auto today

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Originally Posted by Clinton View Post
Yeah, I think so. Or they just pulled a bunch of them from local "SLOW" school
I think the proper term is the Vulcan 3L school LMAO
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  #14  
Old 05-18-2011, 02:16 PM
Ranger_EDGE Ranger_EDGE is offline
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Default Re: I lost it in Sears auto today

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Originally Posted by Crowd88 View Post
I think the proper term is the Vulcan 3L school LMAO
ouch....
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-2000 ford SVT f150 lightning -SOLD Lifted 2001 Ford Ranger EDGE, April's 2012 TOTM
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  #15  
Old 05-18-2011, 02:17 PM
stephen stephen is offline
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Default Re: I lost it in Sears auto today

They jacked it on the torsion bars!? what fucking idiots. thats insainly stupid. what do they ask about in their interviews? Sports? wow.
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