Our dealership here is full of crooks. My girlfriend went over there with a coupon for a $20 oil change and they convinced her to buy a new battery for her Focus. I JUST bought that battery for her a year ago and they told her that's how long batterys last. I'm willing to bet they took her battery and either sold it or put it in one of their cars. I went to the dealership and confronted them about it, the only thing theyd do to compensate for their lie was another $20 oil change coupon. Whether you know something about cars or not, you shouldn't be stolen from when you go into a dealership. That's my two cents. lol