Originally Posted by mhoward

Have you tried to update the firmware? I tried tonight, as I wanted to see how smooth the process went. Unfortunately, there is no update for this (or any) model that I could find. Anyway, I am taking notes and documenting my thoughts and experience with the unit AND the website. After all, the company that produces and stands behind the tool is PART OF THE TOOL. My review will be on another forum as that is where Ella contacted me.