DO NOT BUY FROM THEM<< CHECK OUT THEIR ONLINE REVIEWS FIRST B/C I DID NOT AND WISH I HAD.
So on 9/8/14 I placed an order with
www.shockwarehouse.com for a complete package (4) of bilstein shocks. the website stated that if they did not arrive in 10 days to contact them. shocks did not arrive, i called, no answer.. i emailed... no answer, called again, no answer..... repeat.
9/25/14 i receive an email ( automated) that the shocks were backordered ( they couldnt advertise that on their ordering site) until 10/3/14.
10/1/14 i receive another automail that the shocks were still on backorder unitl 10/3/14.
i try calling again.... no response...
10/6/14.... shocks still not shipped, card still not charged.
phone call. no answer
email response request..... no response...
made it through on chat, no idea they had a chat feature, awesome.
chatted with 'chris' and i was informed that they are on backorder for ANOTHER 2 WEEKS AT LEAST!!!!!! hofy luck!!!!
so seeing as how ive replaced most of my suspension components already and ive been waiting on shocks to get get this turd of a project done and i cant be waiting and sitting on the funds that they EVENTUALLY will withdraw, i asked them to cancel my order..... IF IT WAS REALLY CANCELED, I DON'T KNOW..
DO NOT BUY FROM THEM!!!!!
I would recommend aftermarketsuspensionparts.com GREAT CUSTOMER SERVICE!!!!!!!~